1、Pre-sales Service

To achieve the top technology and sales services, so that every purchase of users have a service experience.

① Carry out technical communication and exchange of products before purchasing, and give suggestions actively.

② In the selection of product model, whether the cost is the lowest and the efficiency of chemical ore is maximized.

③ In case of failure to meet the industrial and mining requirements, the designer shall be arranged for reasonable improvement according to the special requirements of customers.

2、Service In-sale

Respect each user; give users a relaxed, assured overall value service.

① Cost performance: compare the price, quality and service, and reflect on whether there is anything not in place.

② In the process of cooperation, in accordance with the contract, quality and quantity, on time delivery, keep in touch with users at any time.

③ During the production period, relevant technical personnel can come to our company for product supervision and inspection. At the same time, our company will provide the product structure diagram and detailed documents to do the supervision documents.

④ For special industrial and mining products or customized products, professional technicians can be consulted for on-site guidance.

⑤ Our company will confirm the product model, caliber, quantity and quantity by telephone before delivery.

3、After-sales Service

The first-class service creates the first-class enterprise, lets the customer have no worries.

① Provide product certificate, production license, inspection report, installation instructions, etc.

② In the process of product acceptance, if the customer does not meet the requirements of the contract, our company will deal with it within two hours after receiving the customer's notice.

③ Our company provides a 12-month product warranty period from the date of acceptance.

④ In the correct installation and use, the company will be responsible for product quality problems.

4、Repair And Replacement

① In the normal storage, transportation, installation, maintenance, use conditions, due to product quality problems can not be used normally, provide three guarantees and four guarantees: quality, quantity, timeliness, repair, replacement, return and loss.

② When receiving the feedback of quality information, we will put forward handling suggestions within 24 hours, and arrive at the scene within 100 hours for handling.

③ According to the needs of users, we can provide spare parts, installation, debugging and maintenance services.